Growth & E-Commerce Operations Associate (PH - Full Time)
Moom 为现代亚洲女性精心打造专家级营养补充剂。我们的补充剂以科学为根基,精心调配,旨在提升您的日常作息,从内而外地呵护您的健康。每款产品均由亚洲女性精心配制,专为亚洲女性打造。在 Moom,每一粒胶囊都体现了我们致力于为当代亚洲女性打造尖端解决方案的承诺。
Position: Performance Marketing Manager (SG - Full-Time)
Position Overview:
We're looking for a hands-on Growth & E-Commerce Operations Associate to support our growing online presence across Shopee, Lazada, TikTok Shop, and Shopify in Singapore and Malaysia. This role is the engine room of our e-commerce operations such keeping listings, storefronts, and campaigns running smoothly day to day while also picking up light performance marketing support as our growth efforts scale. You'll work closely with the team driving strategy, executing the operational details that keep our marketplaces and website performing well and looking sharp.
This is a great fit for someone who enjoys detail-oriented, behind-the-scenes work, is comfortable juggling multiple platforms, and wants to grow into a broader e-commerce or growth role over time.
Key Responsibilities:
Marketplace & Website Operations
- Manage and update product listings across Shopee, Lazada, TikTok Shop, and Shopify, ensuring accuracy, consistency, and quality across all platforms
- Set up and maintain marketplace and website storefronts, keeping pages fresh, on-brand, and error-free
- Support the planning and execution of marketplace and website campaigns, including banner updates, promo setups, and bundle/voucher configurations
- Monitor stock levels, pricing, and promotions across platforms, flagging discrepancies early
- Prepare regular sales and performance reports (traffic, conversion, best-sellers, campaign results) using Excel/Google Sheets
- Liaise with platform account managers/reps and internal teams to troubleshoot listing, payment, or storefront issues quickly
Performance Marketing Support
- Help prepare ad briefs for paid campaigns across marketplace and social platforms, based on direction from the marketing/growth lead
- Track advertising spend against budgets and flag any overspend or pacing issues
- Collect, organize, and file marketing and platform invoices for finance and reporting purposes
- Support basic campaign tracking and reporting (e.g. compiling spend vs. results into simple summaries)
Who are you?
The Growth & E-Commerce Operations Associate at Moom is best suited for someone who's detail-oriented and organized, yet also proactive and eager to learn. You should be comfortable juggling listings, storefronts, and campaigns across multiple marketplaces and platforms at once, and enjoy the behind-the-scenes work of keeping e-commerce operations running smoothly while picking up new skills like ad tracking and reporting along the way.
Qualifications:
-
Diploma or Degree in Business, Marketing, E-Commerce, or a related field
1–2 years of experience in e-commerce, marketplace operations, or a similar ops-heavy role - Familiarity with Shopify, Shopee, Lazada, or TikTok Shop backend platforms
- Strong attention to detail and good organizational skills and comfortable managing many small moving parts across multiple platforms
- Comfortable with spreadsheets (Excel/Google Sheets) and basic reporting; bonus if you've tracked budgets or invoices before
- Proactive, curious, and a strong team player who's eager to learn and take on more responsibility over time
- Bonus: any prior exposure to running or supporting paid ad campaigns (Meta Ads, TikTok Ads, marketplace ads)
Bonus if you have:
- Passion for wellness, community-building, and modern Asian women’s health
Details:
- Full-time role
- Location: Remote (PH-based)
- Competitive salary
To apply, email info@moom.health with "Growth & E-Commerce Operations Associate PH – [Your Name]" as the subject line.