What is Club Moom?
Club Moom is a loyalty program that rewards members with points every time they shop on moom.health! All members can redeem points for a wide variety of items such as Moom merch, gift vouchers and discounts. Members will also have exclusive access to new launches, birthday gifts and sales.
Depending on the Club Moom level, members can earn 1x, 1.25x, or 1.5x points for every dollar you spend. There are also special actions you can take to earn more points such as following us on social media, referring friends and leaving reviews!
How do I join Club Moom?
It’s free to enroll! Just create an account and sign up at moom.health/clubmoom You’ll earn 10 points for just signing up!
Will my Moom points expire and are they transferable?
Moom points will expire after 12 months and be reset! All Moom points are non-transferable. So, remember to claim your Moom merch and discounts before they expire!
Can I purchase Moom Merch even though I’m not a member of Club Moom?
Unfortunately, no. All Moom merch is exclusively redeemable through Club Moom! Come join us and create an account for free!
Are my free Moom merch/gifts refundable or exchangeable?
No, unfortunately we are unable to refund or exchange any Moom merch or gifts redeemed through Club Moom!
When will I get my birthday points?
Birthday points will automatically be credited to your account on the first day of your birthday month. Get double points during your birthday month (ie. 2 points for every $1, 60 points for writing a product review, etc…)
Why have I referred a friend but have not received any points?
To qualify for your 50 referral points, your referred friend needs to make a purchase <$30 and create a Club Moom account too! After they have purchased, you will receive your 50 points directly in to your account.
Who can I contact for any questions about my account, subscription and points?
Drop us an email at firstname.lastname@example.org.
How do I get to the next level in Club Moom?
Create a free Club Moom account to reach Level 1
Spend $200 annually to get to Level 2.
Spend $500 annually to get from Level 2 to Level 3.
The change will happen automatically :)
How do I get my free piece of exclusive merch when I reach Level 3?
We will be in touch with your directly to claim your exclusive piece of Club Moom merch!