Moom crafts expert-backed supplements for the modern Asian woman. Rooted in science and crafted with care, our supplements are designed to enhance your everyday ritual and support you from within. Inspired by traditional wisdom and supported by modern research, each product is formulated for Asian women, by Asian women. At Moom, every capsule is a testament to our commitment to creating cutting-edge solutions for Asia’s women of today.

Position:  Performance Marketing Manager (SG - Full-Time)

Position Overview:

We're looking for a hands-on Growth & E-Commerce Operations Associate to support our growing online presence across Shopee, Lazada, TikTok Shop, and Shopify in Singapore and Malaysia. This role is the engine room of our e-commerce operations such keeping listings, storefronts, and campaigns running smoothly day to day while also picking up light performance marketing support as our growth efforts scale. You'll work closely with the team driving strategy, executing the operational details that keep our marketplaces and website performing well and looking sharp.

This is a great fit for someone who enjoys detail-oriented, behind-the-scenes work, is comfortable juggling multiple platforms, and wants to grow into a broader e-commerce or growth role over time.

Key Responsibilities:

Marketplace & Website Operations

• Manage and update product listings across Shopee, Lazada, TikTok Shop, and Shopify, ensuring accuracy, consistency, and quality across all platforms
• Set up and maintain marketplace and website storefronts, keeping pages fresh, on-brand, and error-free
• Support the planning and execution of marketplace and website campaigns, including banner updates, promo setups, and bundle/voucher configurations
• Monitor stock levels, pricing, and promotions across platforms, flagging discrepancies early
• Prepare regular sales and performance reports (traffic, conversion, best-sellers, campaign results) using Excel/Google Sheets
• Liaise with platform account managers/reps and internal teams to troubleshoot listing, payment, or storefront issues quickly

Performance Marketing Support

• Help prepare ad briefs for paid campaigns across marketplace and social platforms, based on direction from the marketing/growth lead
• Track advertising spend against budgets and flag any overspend or pacing issues
• Collect, organize, and file marketing and platform invoices for finance and reporting purposes
• Support basic campaign tracking and reporting (e.g. compiling spend vs. results into simple summaries)
  

Who are you?

The Growth & E-Commerce Operations Associate at Moom is best suited for someone who's detail-oriented and organized, yet also proactive and eager to learn. You should be comfortable juggling listings, storefronts, and campaigns across multiple marketplaces and platforms at once, and enjoy the behind-the-scenes work of keeping e-commerce operations running smoothly while picking up new skills like ad tracking and reporting along the way.

Qualifications:

• Diploma or Degree in Business, Marketing, E-Commerce, or a related field
  1–2 years of experience in e-commerce, marketplace operations, or a similar ops-heavy role
• Familiarity with Shopify, Shopee, Lazada, or TikTok Shop backend platforms
• Strong attention to detail and good organizational skills and comfortable managing many small moving parts across multiple platforms
• Comfortable with spreadsheets (Excel/Google Sheets) and basic reporting; bonus if you've tracked budgets or invoices before
• Proactive, curious, and a strong team player who's eager to learn and take on more responsibility over time
• Bonus: any prior exposure to running or supporting paid ad campaigns (Meta Ads, TikTok Ads, marketplace ads)

Bonus if you have:

• Passion for wellness, community-building, and modern Asian women’s health
  

Details:

• Full-time role 
• Location: Remote (PH-based)
• Competitive salary
  

To apply, email info@moom.health with "Growth & E-Commerce Operations Associate PH – [Your Name]" as the subject line.